We are not your usual health care company

Customer experience is at the heart of everything we do

We’re growth partners for ambitious health care companies & marketers

How do brands differentiate and grow in 2019?

It’s not easy; there’s more to do with limited time and resources, along with multiple channels and technologies to navigate. Couple that with ever-changing customer needs and it’s harder today than ever before to hit the mark and stand out from the crowd.

HCP Engagement

Finding HCP access harder? We transform the customer experience delivering greater engagement from traditional tactics whilst also successfully integrating digital tactics to increase your SoV

Coming soon

Patient Engagement

Want to see how your brand can tap into a smarter patient engagement strategy? We have five proven patient engagement products that will allow you to differentiate and deliver results in 2019

More

Brand Strategy

Product launch strategy, LOE planning & brand reactivation. Content and integrated MCM development that differentiates and delivers SoV & market share.

Coming soon

MCM Consultancy

Channel best practice, 360° view of the customer, marketing automation, AI, customer experience transformation & change management

Coming soon

We help uncover untapped opportunities and clear differentiators for your brands

Let us show you how we deliver smarter engagement made simpler!

The leadership team

Caleb Forbes

Caleb Forbes

Commercial Director
Alistair Wolfendale

Alistair Wolfendale

Business Director
Matthew Lennox

Matthew Lennox

Head of Digital
Richard Smith

Richard Smith

Strategy Director
Rob Scott

Rob Scott

Business Director

We're not traditional, digital or educational. We're all three!

Swordfish Media partners with leading technology providers including Veeva & Salesforce to deliver relevant engagement that captures meaningful customer insights for your business.

Testimonials

The team acted as true partners and were indispensable in producing and implementing a strategic plan to move us to a customer centric multi channel marketing approach

Head of Digital & Customer Insights

The team provided simple solutions, guiding us though infrastructure set up and migration whilst working with our marketing teams to deliver strategic projects that delivered to our customer needs whilst exceeding our business objectives

Customer Excellence

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